International Shipping Information

We Ship to 27 Countries 🌍

We ship Loungefly and Disney collectibles to collectors in 27 countries. Here's everything you need to know before placing your international order.

Shipping Destinations

We currently ship to 27 countries including the United Kingdom, Australia, Germany, France, Netherlands, Canada, Japan, Singapore, and more. If your country isn't listed at checkout, please contact us.

Delivery Timeframes

Estimated delivery times after dispatch:

  • United Kingdom: 7–14 business days
  • Australia & New Zealand: 10–18 business days
  • Europe (DE, FR, NL, ES, IT, etc.): 8–16 business days
  • Canada: 7–14 business days
  • Asia-Pacific (JP, SG, HK, MY): 10–18 business days
  • Middle East (AE, IL): 10–20 business days

Express shipping options are available at checkout for faster delivery.

Pricing & Currency

Prices are displayed in your local currency at checkout. We use live exchange rates so you always see an accurate price. No surprise conversions at payment.

Duties, Taxes & Customs

International orders may be subject to import duties, taxes, and customs fees charged by your country's customs authority. These charges are the responsibility of the buyer and are not included in our shipping rates.

  • UK buyers: VAT and any applicable customs duties may apply on orders over £135.
  • EU buyers: VAT is collected at the point of sale for orders under €150 (IOSS). For orders over €150, customs duties may apply.
  • Australia buyers: GST may apply on orders over AUD $1,000.

We recommend checking your country's import regulations before ordering. Our team is happy to answer questions — contact us here.

Tracking Your Order

All international orders include tracking. You'll receive a tracking number by email once your order ships. Tracking updates may take 24–48 hours to appear after dispatch.

Sourcing & Authenticity

We buy through established wholesale suppliers and distributor relationships, and orders are checked before they ship — construction, tags, stitching, hardware and packaging. We do not describe ourselves as an authorized retailer or an official partner, and we do not claim that every item in our catalog is officially licensed. Our Sourcing & Authenticity page explains this in full, and we're happy to send extra photos of a specific item, including tags and packaging, before you order.

Frequently Asked Questions

Can I return an international order?

Yes. Please review our Returns Policy for full details. Return shipping costs for international orders are the responsibility of the buyer unless the item is defective or incorrect.

My order is delayed — what should I do?

International shipments can occasionally be held at customs. If your order hasn't arrived within the estimated timeframe, please contact us and we'll investigate right away.

Do you offer combined shipping for multiple items?

Yes — shipping is calculated on your full order at checkout, so ordering multiple items together is the most cost-effective option.

Is my package insured?

All orders are packed securely. If your order arrives damaged, please contact us within 48 hours with photos and we'll make it right.